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Unleashing the potential of value creation of people for people |
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The Institute for Strategic Management: Stakeholder View is currently working on the following briefly outlined research projects. Two short summaries of completed research projects follow.
Project duration: 2011 -
Visit the website of our new research project. Click here
Project duration: 2009 - 2011
Many organizations today conduct stakeholder-dialogues in a variety of subjects. In doing so, a systematic evaluation of these engagements and an answer to the question - which are the benefits of these dialogues for the organization as well as the involved stakeholders - remain absent. This is exactly what the project, by Prof. Dr. Sybille Sachs (HWZ), Prof. Dr. Ruth Schmitt (FHNW) and their teams, assesses.
By using the examples of two pharmaceutical companies - Pfizer Schweiz and MSD - the research project analyses on the one hand, how stakeholder-engagement-processes can be evaluated systematically and on the other hand, how those processes can be tested on their efficiency. As a consequence, the primary goal is the development of an evaluation-concept. This concept is intended to be capable of showing in a transparent and comprehensible way, how stakeholder-engagement-processes impact an organization's value creation and additionally, what the benefits of such an engagement not only for the organization itself, but also for all stakeholder may be.
Financed by the Commission of Technology and Innovation (KTI), the research project is realized in collaboration with the Institute for Management at the University of Applied Sciences Northwestern Switzerland (FHNW), Pfizer Schweiz AG, MSD and Brugger & Partner (BHP).
For information about this project in German, click here
ICT-based Stakeholder Management
Project duration: 2005 - 2008
How can firms identify strategically relevant stakeholders and systematically involve them into corporate activities?
The project aims at identifying strategically relevant stakeholders and at systematically involving them into corporate activities. To provide the relevant decision makers with a basis to identify organizational value creation through stakeholder relationships, the research project will develop the necessary tools and methods, particularly a set of indicators that help to make transparent progress in stakeholder management. Information and communication technologies (ICT) are used to further professionalize the tools and methods that are developed in this research. The research team is composed of researchers from three Universities of Applied Sciences: Zurich (S. Sachs, I. Perrin), Northwestern Switzerland (R. Schmitt), and Berne (A. Ninck). The project is supported by four companies that serve as case studies: Feller AG, Hunziker AG, Pfizer (Switzerland) AG and AEW Energie AG as well as the Commission for Technology and Innovation, a Swiss Federal Institution to support applied research.
For a German abstract on the project's outcomes click here (in German)
For an English abstract on the project's outcomes click here
The project report can be downloaded here (German only)
Here you can find descriptions of the four case studies:
The following two academic publications are related to the research project:
Sachs, S., Groth, H., Schmitt, R. 2008. The Strategic Impact of Stakeholders' Perceptions: A Single Case Study From the Pharmaceutical Industry. Paper presented at the Annual Meeting 2008 of the International Association For Business and Society (IABS) in Tampere, Finland, and to be published in the conference proceedings. Download ![]()
Sachs, S., Schmitt, R., Perrin, I. 2008. Stakeholder Value Management System. Paper presented at the Annual Meeting 2008 of the International Association for Business and Society (IABS) in Tampere, Finland, and to be published in the conference proceedings. Download
Project duration: 2003 - 2007
This question provides the basis of our comprehensive research project additionally funded by the Federal Department of Foreign Affairs (BBT/EDA), European Academy of Business in Society (EABIS) and Forum Stakeholder View. We analyzed examples of good practices in six companies from the Swiss Telecommunication and Financial Services Industry and showed the development and implementation of the Stakeholder View as a strategic stakeholder management approach in practice. The project covers the scientific advancement as well as the usability of the developed concepts by the firms in practice and their ability to gain benefits and to reduce risks. After we finalized our last case study in the Financial Services Industry and proceeded with an intra and inter-industry comparison of the findings in the two industries. The research team was composed of researchers from the University of Applied Sciences in Business Administrartion Zurich (HWZ) (Lead: S. Sachs, E. Rühli; Assistants: I. Perrin, V. Mittnacht, I. Kern, D. Käslin, T. Ruther).
For more information about the Project "Good Practices Stakeholder View" click here
News from the Blog:
05-12-2011: Prof. Sachs on elderly care in the Tages-Anzeiger article "Altenpflege - eine Herausforderung für Betriebe".
31-10-2011: Our new book 'Stakeholders Matter' has just come out in Cambridge University Press.